User Journey Map

How is the interaction and experience of the users with our overall system?

User Journey Map

Visually represents the interaction of users with a product or system across all usage steps. Goals, touchpoints, assumed experiences and emotions, as well as current or potential pains and gains are analyzed and made explicit.

Für angemeldete Visual Product Ownership Community Mitglieder stehen noch weitere Informationen zu jeder visuellen Methode zur Verfügung.

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Quellen und Links:

UX-Design